Privacy Policy

This policy explains how {{COMPANY_NAME}} (“we”) collects and uses your personal data when you visit {{SITE_URL}} or place an order. We comply with the EU General Data Protection Regulation (GDPR).

Data we collect

Order data: name, billing/shipping address, email, phone, order contents.
Payment data: handled by Stripe; we receive confirmation, not your full card number.
Technical data: IP address, browser, and usage via cookies/analytics.

How we use it

To process and deliver orders, provide support, prevent fraud, meet legal obligations, and — with your consent — send marketing.

Sharing

We share data only with providers who help us operate: payment (Stripe), shipping/fulfilment partners, and hosting ({{HOST}}). We never sell your data.

Cookies

We use necessary cookies plus, with consent, analytics and marketing cookies. Manage your choices via the cookie banner.

Your rights

You may access, correct, delete or port your data, or object to processing. Contact support@spooltheory.com. You may also complain to your local data protection authority.

Retention

We keep order records as required by tax and accounting law, then delete or anonymise them.

Last updated: {{LAST_UPDATED}}.